Welcome to kixofficial.com, The Website is provided as a service to our customers and your use of this Website is governed by these terms and conditions (these “Terms of Service”). We may change these Terms of Service at any time, without notice to you. It is your responsibility to check these terms and conditions from time to time to verify such variations.
CONDITION OF USE
We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions.
Please read these terms of service (“terms”, “terms of service”) carefully before using KIX Official website (the “service”) operated by KIX Official (“us”, ‘we”, “our”).
All design, text, graphics, logos, digital downloads, images, audio, video clips and any content published on this website is the property of KIX official and is protected by international copyright laws. The entire compilation of all content found on this website is the exclusive property of KIX official and protected by international copyright laws.
Any other use of materials on the Sites including modification, distribution, republishing, transmission, display or performance – without the prior written permission of KIX official is strictly prohibited
Kixofficial.com and all page headers and custom graphics are service marks, trademarks, and/or trade dress of KIX Official and may not be used in connection with any product or service that is not offered by KIX Official in any manner that is likely to cause confusion among customers.
We take all reasonable care to ensure that the prices of products on this website are up to date and correct at the time when the relevant information was entered onto the system. Prices for our Products may change from time to time, but changes will not affect any Order which we have confirmed with an Order Confirmation.
Prices charged for purchases on this website may be different from those charged in our stores.
We shall make every effort to ensure products displayed on the website are in stock. If from time to time products become out of stock, we reserve the right to hold the entire order until the out of stock product is available again before delivering the order to you.
All orders are subject to confirmation of final availability and we reserve the right to reject the order in the event that any of the products or services requested is unavailable. In the event that we are unable to fulfill any of the products or services in your order, we will notify you by phone or email.
- Once you have selected a product that you wish to order via www.kixofficial.com, you will then be shown (on the website) the charges you must pay including taxes, if applicable, and any applicable delivery charges.
- We shall not be obliged to supply the product to you until we have accepted your order. An order shall be formed and we shall be legally bound to supply the product to you when we accept your order. Acceptance shall take place when we expressly accept your order by email to you, in the form of an email document called “Order Confirmation” stating that we are accepting your order.
- Until the time when we accept your order, we reserve the right to refuse to process your order and you reserve the right to cancel your order.
Payment can be made via credit card, debit card, Visa and master card. The customer shall pay for the order in full at the time of ordering by supplying us with your card details, which we require in order to process your order.
If your payment cannot be processed, the order will not be accepted and you are advised to contact your card issuer to resolve any problem concerning the use of your credit card in order to continue with the order.
We may cancel an order if the product is not available for any reason or any other reasons which caused an order not able to be fulfilled. We will notify you if this is the case. All cancellation of orders made by us will be refunded in the same form that the payment was made.
You are not allowed to cancel the order once an Order Confirmation is issued. If you wish to seek further information or assistance, kindly contact via [email protected]
REFUND / RETURN POLICY
Products can be returned to KIX Official in the original condition (the product must not be opened, torn up, or used) within 7 days after receiving the shipment. Money refund or replacement can be made.
- Please ship the product back within 7 days after receiving the shipment.
- The customer is responsible for shipping fee unless the mistake comes from KIX Official such as incorrect shipment. In such case, we will responsible for all the shipping fee and will resend you the correct order.
- Products must be in the original condition as when you receive. Therefore, please pack and ship them carefully to make sure that the products are undamaged.
- If the customer wishes to return the products, please contact [email protected]. When we receive your request, we will contact you via the email given for further process.
The following products are not eligible to return:
- Products that are not purchased from www.kixofficial.com
- Products that are opened, torn, or used
- Products that are damaged by the customer from returning process
- Products that are not returned within 7 days after receive
DOMESTIC SHIPPING POLICY
All orders are processed within 2-3 business days. Order are not shipped or delivered on weekend or holidays. If we are experiencing a high volume of high orders, shipment may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via phone or email.
INTERNATIONAL SHIPPING POLICY
Price are shown in US dollars. For conversion, we recommend using a Currency Converter. For international orders, customer will receive order anywhere from 5-10 business days or more of additional processing time prior to shipment. Count from the date that it is shipped out, not the date the order is placed. After your payment is authorized and verified, it can still take up two business days to process your order in our warehouse.
The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
Any dispute related in any way to your visit to this website or to products you purchase from us. We want to provide you the best resolution that is efficient and cost effective by contacting our team via an email [email protected]
Any dispute that cannot be resolved using our advices and/or assistances shall be arbitrated by state or federal court of Thailand and you consent to exclusive jurisdiction and venue of such courts.
RESPONSIBILITY FOR YOUR CONTENT
You are solely responsible for all content that you upload, post, email or otherwise transmit via or to the Sites, including the submission of product Ratings & Reviews and all other data.
You may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.
We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant [name] non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.
If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.
We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.